Happy New Year! After the chaos of Christmas, the furore of the festive season, and – most importantly – a much-needed break from work, it’s time to get on it. Across the world, thousands of HR professionals are sitting at laptops planning for the year ahead.
There’s a problem though. If the last few years have taught us anything, it’s to expect the unexpected. Whether it’s a global crisis, political event, or societal shift, there’s always something that makes us go back to the drawing board. So it’s time we prepared to be unprepared.
3 major events in previous years & how they impacted organisations
1. The COVID-19 pandemic
First identified in 2019, it was the Spring of 2020 where coronavirus really took hold – forcing the population into months of isolation, causing millions of deaths, and completely disrupting everything we know.
The impact on workplaces: aside from the tragedy of the event itself, and the psychological and physical toll on employees, the pandemic also forced organisations to work in entirely new ways. Namely, from home. Three years later, remote working has moved from a rare ‘perk’ to an expected option that leaders need to offer.
2. The impact of brexit
In 2016, the UK narrowly voted to leave the EU – with a lot of pushback from groups like the People’s Vote Campaign, and several delays and extensions before it was formalised. It took until the end of January 2020 to leave, with businesses scrambling to be ready.
The impact on workplaces: Brexit had a huge impact on businesses, in a wide variety of ways – including disrupted supply chains, and a shortfall of over 300,000 workers. Organisations had to adapt and react to these struggles, especially to ensure their employees didn’t feel the strain.
3. The murder of George Floyd
On the 25th May 2020, George Floyd was murdered by a police officer – sparking a range of protests against police brutality, and a global conversation about systemic racism – bringing the considerable scale of the problem into view.
The impact on workplaces: Organisations across the world got involved in this discussion – some meeting criticism for seeming shallow and demonstrative, without backing it up with actions. Above all, diversity and inclusion became a major priority for HR teams.
How HR can prepare for the unexpected:
Keep on top of historical data trends
Learn from the past, HR. Your HR data is telling you a lot more than you realise – with trends about attrition and patterns of absence, for example, showing you possible pitfalls you can avoid in the future. Integrate your HRIS with our platform, and we’ll find those trends for you!
See predictions from people analytics
Our People Analytics Platform can use your HR data to make predictions about the future. Spooky? Maybe. Extremely useful for being able to pre-empt problems, so you’re in the best position to deal with the unexpected? Absolutely!
Get access to up-to-date benchmarks
With regularly updated, dynamic benchmark data, you can understand the true impact of major events on your industry. That means you can understand where you need to focus, and define your priorities, when navigating tricky situations.
Continue listening to employee feedback
Keep your finger on your people’s pulse, by continually listening to their feedback. Our platform makes sending surveys fast and easy – with pre-built question sets – and feedback is summarised using our powerful text analytics. Easy and insightful.