The future of the workplace is on everyone’s mind right now. Maybe you’re committing to a hybrid workforce model – but even if you expect everyone back in the office, a staggered return is likely while social distancing measures and safety concerns taper off.
Dealing with a dispersed workforce means facing a new challenge: presence disparity.
‘Presence disparity’ might not be a term you’ve heard of, but you might be familiar with it in practice. It’s about the different experiences people have of the same event if they’re not in the same physical space – like a business meeting that’s in person, and via video call.
So what’s the issue? There’s a lot of ways presence disparity causes problems: unclear communication due to missing body language queues, people forgetting others have called in, or conversations continuing ‘offline’ without the remote participants.
Whether you’re temporarily hybrid, or in it for the long run, how can you tackle this?
Presence disparity can lead to poor communication, frustrated employees, and a lack of cohesion around your organisation’s strategy. Bridging that gap between remote and office workers will take a lot of listening – and we can help you with that:
Employee surveys are the best way to give everyone a chance to be heard – whether they’re working from. HR professionals can send surveys specific to listening, communication, transparency or other relevant topics and segment the data to see if office, remote, and hybrid workers feel differently about their working lives.
Using our advanced survey dashboard, survey responses can be segmented by demographic or department – with each manager given oversight of the positive and negative responses of their team, and the insights they need to define their next steps. Action planning functionality helps them turn that into real change.
We call it the ‘Smart Reader’ – powerful AI technology that reads each and every employee comment, identifying common themes, and understanding the feeling behind each one. From this, you’ll spot any warning signs and possible solutions proactively.
Find out more by booking a demo: