How we do it
Many tools count words, our technology reads and understands them. That's a big difference
We analyse the whole comment, to go deep into it's meaning. Why? Because context matters and changes meaning.
“This is not a black and white issue”.
In this sentence, basic, less accurate tools might think is about ‘Diversity & Inclusion’. That’s because they scan for keywords - ‘black’ and ‘white’. Our technology is smarter it reads and understands the whole sentence and confidently classifies it as 'Decision Making'.
On such deeply sensitive topics, being more accurate is essential. That’s why we’re trusted by the leading employers to analyse their valuable, sensitive employee feedback.