How do I download survey data?

Survey Results Data

Survey results data can be exported and downloaded from the survey list in Insights module. Please note that this is a permission-based feature.

Hover over the distribution of your choice, and select the download icon. A pop up message will be displayed to inform that download is in progress. After few minutes select the download icon again and if the message says ‘export successful’ a spreadsheet will saved to your computer.

The Survey Results Export File

The excel file will consist of 6 tabs:

  • Survey summary
  • Respondent count by hierarchy
  • Metrics by hierarchy
  • Closed responses by hierarchy
  • (language) Themes by hierarchy
  • Text responses by hierarchy

Employee privacy thresholds (DPA) are maintained within the export file.

If you are unable to see the export data icon, please reach out to

How to analyse the Engage score:

The product excel export tabs are filtered by hierarchy. We recommend starting with a single point in the hierarchy as the excel provides every single answer, for all hierarchy levels which can be a lot of data to view at one time.

The Aggregated Metric Value is the questions that have been marked positively in the survey form – all select one type questions should be marked with a Blue Tick for the positive answers Strongly Agree + Agree.

Using the Metric by Hierarchy tab to calculate the Engage score per department:

  • Apply data filters to the top row, columns headers
  • Within Metrics by hierarchy, Column G . ‘Metric name’ – select the 4 engagement questions used in the survey form. This can include:
    • I am motivated to respond to the changing needs of our organisation.
    • At our organisation, I feel motivated to persevere to find solutions to challenge
    • Our organisation inspires me to contribute more and do my best work every day.
    • I would recommend this organisation as a great place to work.
  • Column A – select the hierarchy / department you want to view
  • The average of those questions scores in Column H Aggregate Metric Value is the Engage score

Please note, all scores are percentages within the file.