Experience Score

Dec 5, 2022 | Knowledge Base

Experience Organisational Fitness

The Qlearsite Experience Score can help you understand if  your workplace is considered an environment where HR creates a positive career experience.

The Experience attribute lies at the intersection of the Value Driver, Governance and the Organisation Lever, Talent.

The Experience Score is based on the responses to the statement:

My knowledge, skills and expertise are respected, recognised and fairly rewarded.

If you score high in Experience

High scores in Experience indicate that your employees feel adequately rewarded and respected in the workplace. From a recruitment and retention perspective, the Experience score also is an effective measure of the daily experience of employees at your organisation. High experience scores show that your workplace environment is supporting employee wellbeing and their long-term needs.

You may want to

  • Check the Themes that are most prominently correlated to this high-scoring attribute
  • Capture some comments that capture how your organisation is responding positively to this attribute.

If you score low in Experience

Low scores in Expereince are indications that retention issues may be about to occur, or are already present. If you score low in Experience, it may show that employees feel inadequately compensated. The rewards and recognition system of your organisation may have fallen out of step with the overall employment marketplace recently.

Low Experience scores may also be a barometer of your organisational workplace not being competitive in terms of perceived employee wellbeing. The daily experience of your team members may not be as positive as expected based on a low Experience score.

To find out more about what people are saying with regards to Experience.

  • What are the Themes that are correlated to Experience in the responses?
  • Are there any comments that are indicative or issues?
  • Can any identifiable root causes of Experience issues be observed in the responses?
  • Create Actions as you discover findings for further analysis and review.

Find out more about Experience in your organisation

If you have noticed an extreme drop in Leadership score survey-to-survey, consider using a Experience Deep Dive survey to quantify this dimension of Organisational Fitness further. This Deep Dive survey addresses four criteria of Experience: Rewards & Recognition, Daily ExperienceHR Service and Environment.

By listening to your employees in this targeted survey, you will be able to more thoroughly examine the details of the experience issues in your organisation.

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