If you have any queries regarding your privacy when using our website or services, please contact firstname.lastname@example.org.
We are sole owners of the information collected on this site. We will not sell or rent this information to anyone.
We only collect information that you voluntarily give to us such as your name, email, company name, phone number and address.
Qlearsite’s services focus on workforce productivity. We collect a wide variety of employment-related information, including but not limited to employee personal details (e.g. name, physical and email addresses, telephone numbers, date of birth) employment details (e.g. start date, job title, seniority, compensation, manager), education and training information, performance reviews, information on wellbeing (including health information where permitted by customer privacy polices), and survey responses (e.g. on job satisfaction, engagement and inclusion).
We also collect information regarding use of our services by customers and their employees.
We collect your personal information when you:
We also collect personal data about your use of our website using cookies (see ‘Cookies’ below for details).
We collect personal data both from employers and directly from employees.
When collecting data from an employer, we require that the employer has a proper legal basis for collecting employee data and providing it to us. Employers usually load employee data directly into our systems using secure electronic interfaces.
We collect employee survey data using secure internet connections. Survey data are stored locally on the employee’s computer or device while completing the survey. The data are transmitted to us only when the employee clicks the ‘Submit’ button on the survey form.
Both employer-provided data and employee survey data can be re-submitted by the customer or employee, which results in the originally submitted data being over-written.
At present, we collect information about usage our services using internal resources. In the future, we may also use third-party analytics services for this purpose.
We use your personal information as described below. Our lawful bases for using your information include your consent, consents obtained from you by your employer, and our legitimate interests in managing our business and marketing our services.
We may use your personal information:
When employment-related data is loaded into the Qlearsite system, the source files are deleted, and the data is stored in a standard format in a database. We transform and process these data for analytics and reporting. Transformed data is presented to users as charts and tables via a web browser. Personal data may also be incorporated into various other types of reports.
We use information about the use of our services to improve the usability of those services, and for analytics regarding use of the services.
Except as described below in this section, Qlearsite does not share personal data with third parties. No personal data provided by one customer is shared with any other customer.
Qlearsite may anonymise personal data using techniques that ensure that the data cannot be re-identified with individuals or their employers (e.g. differential privacy). Such data may be combined with other data to provide analysis to our customers or to the public on behaviours or trends across companies and industries.
Qlearsite may disclose personal data as required by law, or if in our judgement it is necessary to protect Qlearsite, our employees, or customers from harm, loss, or liability.
If Qlearsite were to merge or to be acquired by another company, or sell substantially all of its assets, the acquirer or resulting company will receive and may continue to use personal data as described in this Policy.
Cookies are small files stored in a web browser – to identify visitors based on browser information, IP address and username – and can track services used and content viewed. Please see https://www.wikihow.com/Disable-Cookies regarding how to disable cookies; however, please note that disabling cookies may affect some features of the Qlearsite platform or our website.
We use the following cookies to track how customers use our website:
To opt out of being track by Google Analytics, you can install the relevant browser add-on available at https://tools.google.com/dlpage/gaoptout.
You have the following rights regarding your personal data:
If you wish to exercise any of these rights, please contact us at email@example.com. When we delete your information, it disappears promptly from our active platform; however, it may remain in our back-up systems for a period before being deleted permanently.
You may opt out of marketing correspondence from us at any time, using the ‘unsubscribe’ link in our emails or by contacting via firstname.lastname@example.org.
Information security is central to the way we do business. We have detailed information security policies (which are regularly reviewed and updated), and we aim to use industry best practice for security from both technological and business process perspectives. We define specific permissions for access by Qlearsite employees and customers to personal and other data, to ensure that only those with appropriate authorisation are able to access data. We store our data on Amazon Web Services, while remaining responsible at all times for the security of your information.
To protect your account with Qlearsite, we encourage you to select a secure password, to protect your password, and to use appropriate security software on your devices.
We keep employment-related data for the period specified in our agreements with our customers. Where a retention period is not specified by a customer, we keep employment-related data for up to two years from the end of the services to which the data relate. We keep analysis delivered as part of our services, which may contain employment-related data, for up to six years.
We keep general customer information and information on use of our services for up to two years from the end of the services to which the information relates.
Qlearsite is registered in England under as company number 09471466, and our registered address is Lower Ground Floor, 5 Cranwood Street, London EC1V 9GR. If you have any questions or concerns about this Policy or the way we use your information, please contact us via email@example.com, by calling 020 3915 6200 or by writing to our registered office.
If you consider that we have not addressed a problem, you have a right to complain to the UK Information Commissioner’s Office. Further information can be found at https://ico.org.uk/concerns/.
From time to time, Qlearsite may revise this Policy to reflect changes in the law, changes in our products, or for other reasons. Updated versions of this Policy will be posted on our website. If we make significant changes to the Policy, we will contact our customers to explain the changes.
Annex 1 – Service Description
This Service description shall be read together with the T&Cs and Order Form.
|Services||The Service manages and analyses employee surveys. Please see the Qlearsite website for further details.
· Survey respondents will have access to our Survey Tool.
· Users will also have access to (a) Survey Management – to create, manage and send surveys, and (b) Insights tool – to review the results of the survey.
· Add-on services, including additional modules or users can only be agreed via change request.
Qlearsite regularly and frequently adds, changes and improves features of the Service, in line with generally accepted practices for Software-as-a-Service (SaaS) businesses. We do not provide advance warning of our software releases unless the changes significantly (to be determined by us) alter the scope, workflow or operation of the Service. The platform facilitates the return of any data according to confidentiality settings.
|Support||We offer support via an on-line customer portal only, which is manned between 9am – 5pm (GMT), and can be used for raising issues or questions by emailing firstname.lastname@example.org.|
|Language(s)||English (UK) ; subject to product updates for additional languages|
|Confidentiality of Small-Group Responses||Qualitative (free-text) survey responses will not be visible in the Insights tool for groups of less than 10 respondents; quantitative responses will not be visible for groups of less than 5 respondents (Confidentiality Settings). May be varied through a configuration change requested through email@example.com.|
|System Requirements||The Service is web-based and requires the latest version of any of the following web browsers running on up to date Windows or Mac operating systems: Chrome, Edge, Safari and Firefox.|