Brighter Futures for Children (BFFC) is a not-for-profit company, owned by Reading Borough Council. They deliver children services, based from a range of UK offices, with a staff of roughly 560 employees.
Given the fundamental importance of a motivated and engaged workforce in delivering positive outcomes for children, young people and their families, the Board wanted to get a better understanding of their employee experience with the view of ensuring conditions were right as they continue their improvement journey.
We collaborated with Impower, the largest independent consultancy focusing on change and transformation across all local public services to:
Using our Employee Feedback Platform, we surveyed roughly 560 employees, ranging from social workers to finance staff. The Organisational Fitness survey scan was used to give a full overview of employee experience, focusing on the 16 key areas that matter at work – from ‘leadership’ to ‘tools’.
This survey prompted a meaningful conversation, allowing the results to be presented in an engaging format. By utilising the qualitative analysis functionality in the platform, IMPOWER was able to triangulate some of the results and map out key actions for BFFC.
BFFC saw a solid 65% Organisational Fitness score, giving them a clear view of their strengths and some opportunities to improve. These results were used for corporate decision-making processes, including the Board.
From the survey results, BFFC had a much clearer sense of what needed to be addressed in order to support their planned changes – but also to help their staff to work more effectively together and, most importantly, with children, young people and their families.
Got a challenge in your organisation, or just want to better understand your people? Our Employee Feedback Platform is built to help you listen insightfully – with 20+ topics to survey on, you can get any of the answers you need. Find out more: