Helping a tech company maintain their culture as they scale

Jun 2, 2023 | Success Stories


The Challenge

Documaster is a young and fast-growing tech company, providing a document management tool that helps organisations worldwide stay secure and organised. With multiple locations across the EU, they’ve managed to utilise their people power to good effect.

Knowing that people ‘make the company’ CEO Anders Johnsen needed to understand more about his company and how he could build on its strengths and identify opportunities to improve.

Given the many office locations, Anders decided to undertake his first employee survey. His problem was that as a busy CEO, he had many demands on his time and so was concerned about the effort to undertake an employee survey and then analyse the feedback.

“The most important asset for a company is the employees. They need to be happy and they need to know they are trusted and safe.“

Anders Johnsen | CEO

The Solution

Documaster ran an Organisational FitnessTM survey, to provide a fast but comprehensive scan of the company’s fitness along 16 key indicators. The set up required some basic details of the survey participants, but otherwise comes as a complete template that can be quickly styled for Documaster’s branding and tone of voice.

The Organisational Fitness survey has only 19 questions, making it quick and easy for employees to give feedback. As soon as the survey closed, a report was automatically prepared. This summarised all of the key findings of the survey into a highly visual, tailored document giving Anders and his team the information to direct resources exactly into the areas that will improve productivity and growth.

“The entire process was so manageable and easy for me to go through. Qlearsite gave us clear indications of exactly where to deep-dive to find out more about what the employees want to improve.“

Anders Johnsen | CEO

The Impact

Documaster experienced a very high response. The short, concise survey meant that over 80% of the company had provided feedback. Anders was quickly able to see an overview of his company’s results through our Organisational Fitness ‘map’.

The report also gave him an overview of Documaster’s lowest performing fitness indicators, together with a selection of text feedback that contained ‘bottom up’ ideas to inform how he could further improve the company. He used many of the bottom-up suggestions from his people to form initiatives and actions.

“The Org Fitness Map was probably the best overview I have ever seen in an employee survey; it was so easy to pinpoint the exact things that employees want to improve.“

Anders Johnsen | CEO

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