Enabling Proactive and Successful Employee Retention

6 Jun 23 | Success Stories

IndustryLaw
LocationOslo, Norway
NameThommessen
Employees400

The Challenge

As a people-centric organisation, Thommessen is continuously looking to improve its workplace and employee experience to ensure employees are motivated to stay and thrive. The COVID-19 pandemic, which made it more difficult for teams to stay connected, had emphasized the importance of gathering and acting upon employee feedback to maintain the firm’s strong culture and retain top talent – key to protecting its marketing leading position as a top-tier European law firm.​

Therefore, measuring Employee Engagement and Employee Retention Risk are considered key for proactively managing organisational success, especially as the external environment is becoming more and more unpredictable. ​

“The survey is key for us to not only gain insight as to what drives our employees motivation, but it also gives us the opportunity to show them that we really listen to their feedback.“

Anne Therese Bogen | Head of HR

The Solution

Thommessen is a long-standing customer of Qlearsite and uses the platform’s Organisational FitnessTM framework to gather holistic feedback across a range of key people topics to inform people strategy and identify actions to improve Engagement and mitigate Retention Risk. ​

​Their 2023 survey results showed a highly engaged workforce with a 90% Engagement Score, which was up by 6pp from 2022. However, the Retention Risk analysis identified a high-risk group of people where circa 50% answered unfavourably to ‘Leadership’, ‘Communications’ and ‘Experience’ – close to 2 times higher than the organisation.​

When going deeper into language themes and comments, the standout themes that people were talking about were ‘training and development’ and ‘career opportunities.

“It has helped us understand better what we need to focus on and what we are doing well, and it helps us analyse and see change year-on-year. Once we do our survey is when the work really starts.”

Anette Sjuve Martinussen | Senior HR Advisor

The Impact

Thommessen’s continuous strive to improve, combined with the capabilities of the Qlearsite platform, has enabled proactive and successful management of Employee Engagement and Employee Retention. ​ This latest survey has validated Thommessen’s hypothesis that improving ‘training and development’ is the next immediate employee need to address. Most importantly, it has created support from the Board and Leadership Team, which is essential for the team to be successful.

“We have noticed training and development kept coming up this year and it has validated a project that we are about to launch around this. It has helped us gain traction and buy-in from board and leadership, and the support to invest time and effort in this big and important project.“

Anne Therese Bogen | Head of HR
Time out

5 things that HR doesn’t have time for

There’s only so many hours in a day. And there’s even fewer working hours… in theory. But for a...
What does HR do for employees really?

Seriously, what does HR do for employees?

“Oops, watch out - HR might be listening” “Don’t tell HR I said that!” “I’m not sure HR would be...
Window with money behind

Pay transparency is business critical: here’s why

‘Competitive’. What does the word mean? What is it hiding? Do people writing job advertisements...
Not talking about money

3 reasons bosses avoid ‘pay chats’ (and how benchmarks help)

No-one actually enjoys talking about money, do they? Whether you’re the employee or their manager,...

Salary benchmarking by Qlearsite Pro

Whatever kind of people leader you are - HR professional, CEO, team lead, line manager - then...
Absence management software

Why (and how) to choose absence management software

If you’re a people leader, there’s a lot to keep on top of. And managing absence isn’t always...
Sickness absence management: a guide

Sickness absence management: the ultimate guide

In your organisation, do employees have to call in when too unwell to work - rather than send a...
What is absenteeism?

What is absenteeism, and why should you measure it?

Absenteeism refers to a pattern of unplanned time off from work, often due to sickness or other...
6 reasons to use a salary benchmarking tool

6 reasons to use a salary benchmarking tool

If you’ve been following our blog, you’ll have learnt what benchmarking is, what salary...
why benchmarking salaries matters

Why benchmarking salaries matters

It’s important to benchmark your organisation’s salaries for multiple reasons - like being able to...

Get a live demo
of the platform 

Anne Therese Bogen, Head of HR, Thommessen

"Qlearsite’s platform is a really helpful tool to push through OKRs – it’s easier when you have statistics and concrete evidence to back up initiatives."